Shipping policy

U.S. Domestic Shipping

All orders ship from Louisville, Kentucky.
Please allow 5–10 business days for processing before shipment. During drops or peak seasons, it may take longer.
You’ll receive an order confirmation email, followed by tracking updates once your package ships.

Lost or Stolen Packages

If your tracking shows “delivered” to the address you provided, Wild Thing$ is not responsible for lost or stolen packages.
If you believe your package was misdelivered, contact Support@wildthingsbrand.com and we’ll do our best to assist.

Pre-orders and made-to-order pieces ship once stock becomes available.
Estimated shipping timelines are listed on the product page.
Tracking will be emailed once your item ships.
Please note: pre-orders and made-to-order items cannot be cancelled or refunded.

All international orders ship Delivered Duties Unpaid (DDU).
You are responsible for any customs duties, import taxes, or local fees at the time of delivery.
Wild Thing$ cannot calculate these fees in advance and is not responsible for delays caused by customs.

Returns and exchanges must be requested within 14 days of delivery.
Items must be unworn, unwashed, and in original condition with tags attached.
Sale, pre-order, and made-to-order items are final sale.
Refunds are issued to the original payment method (shipping costs are non-refundable).
Exchanges are subject to product availability; if unavailable, you may request store credit or a refund.
Customers are responsible for return shipping unless the item is defective, incorrect, or damaged.

To start a return or exchange, email Support@wildthingsbrand.com with your order number.

Orders cannot be cancelled once they have been processed and shipped.
For in-stock items, if you need to cancel, email Support@wildthingsbrand.com within 24 hours of placing your order and we’ll do our best to assist.
Pre-orders and made-to-order items cannot be cancelled under any circumstances.